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Outcomes Manager - BSN or LSW required - Mt. Holly

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Job ID R1049584 Type Full Time Location Mount Holly, New Jersey Standard Hours 40 Shift1st Shift


Summary:

Responsible for partnering with the physician and multidisciplinary team in coordinating patient care with the underlying objective of enhancing quality and cost effective care.  Acts as a resource and patient advocate to facilitate a safe transition across the continuum.


Position Responsibilities:

Care Coordination – completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources.  Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines.  Engages the physician and builds seamless continuity of care and is the physicians single consistent resource.  Problem resolution, patient/family communication. Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate.  Refers appropriate cases for Social Work intervention.

Documentation – Appropriate and complete documentation of individual plan of care in EMR and case management documentation system.

Metrics- Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.

Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.

Compliance – understands and applies applicable federal and state requirement. Identify and reports compliance issues as appropriate.


Position Qualifications Required:

Required Experience:

Minimum 3 years clinical nursing (RN) experience or Social Work

Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting; understanding of Medicare, Medicaid, managed care and discharge planning. (3-5 years preferred)

Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.

Required Education:

Must be BSN prepared or Masters prepared Social Worker

Training / Certification / Licensure:

RN or LSW required;  LCSW considered

Virtua welcomes all individuals, inclusive of race, sex, sexual orientation, gender identity, religion and faith, national origin, and disabilities, and we proudly look to each person’s unique achievements and experiences to continue to set us apart. Our whole-hearted commitment to an inclusive, diverse, and equitable workplace enables Virtua to be here for our communities, here for our patients, here for our colleagues—Here for Good.

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  • Mission:

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  • Vision:

    The trusted choice for personalized health care and wellness.

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