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*Please note that this is NOT a remote position. The office is located in Pennsauken at 6991 North Park Dr.

Job Summary:

The Hospital at Home Operations Coordinator is remotely patient-facing and supports all the administrative and logistical functions of the Hospital at Home program. The operations coordinator will work closely with the interdisciplinary team to schedule all care team visits, coordinate supply and equipment delivery to the patient’s home, and arrange patient transportation. The operations coordinator will support all patient logistic operations as required while maintaining high quality and safety standards.

Position Responsibilities:

Supports Hospital at Home leadership and nurse staffing with organizing patient assignments and scheduling of all virtual and in-person care team visits and supports the Hospital at Home Clinical Coordinator with virtual rounding and in-bound call response.

Arranging, tracking, and maintain inventory of all required patient care resources deployed to a patient's home and communicating the status of those resources to various internal and external stakeholders.

Works with the patient and transport services to coordinate any required patient transportation needs. Will also track and escalate delays with patient transportation turnaround times as needed.

Adheres to policies and procedures of the organization, including HIPAA and Patient confidentially regulations.

All other duties as assigned.

Position Qualifications Required:

Required Experience:

Previous administrative support experience in a healthcare setting or direct patient care experience required.  Experience working in medical supply chain and logistics preferred. Strong customer service skillset and detail oriented.

Required Education:

High School Diploma required. Associate's degree preferred.

Hourly Rate: $20.69 - $30.95 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.