Office Assistant - Anesthesia

Position is hybrid between working in the Administrative Anesthesia Office in Voorhees, NJ and remote/home. At times, when needed, may need to work at Anesthesia Office at Virtua Voorhees/Marlton Hospitals and/or Virtua Our Lady of Lourdes- Camden, NJ, and remote/home.

Anesthesia OA Responsibilities

• Answers all incoming calls to Anesthesia West & South department.
• Monitors and manages Anesthesia West and Anesthesia South general email inboxes.
• Handles insurance referrals and authorizations.
• Facilitates enrolling patients into MyChart.
• Patient scheduling in Epic.
• OB Consult coordination with Director of Obstetric Anesthesia.
• Maintains call out logs.
• Works with Anesthesia West & South Practice Manager on staff scheduling.
• Maintaining staff reports in conjunction with EPIC for Lead CRNAs and OR Medical Directors.
• Supports VMG Billing with various administrative duties.
• Handles incoming mail, interoffice, faxes.
• Schedules meetings, luncheons, and runs office related errands.
• Ability to be flexible to work location without notice (office vs remote).
• Must have reliable transportation and ability to travel without notice.
• Must be fluent in Microsoft Excel, Word, Outlook, and PowerPoint.
• Experience with Epic, Qgenda, and Sling a plus.
• Prior office/administrative experience is preferred.

Telehealth consults appointments:

• Verify Benefits in portal or via phone call.
• Enters and tracks appointments, coverage, copay, and referral needs.
• Enter OB/ Specialist Referral form in EPIC.
• Creates schedules and books appointment with patients in EPIC.

Patient self-pay estimates:

• Collects and inputs patient’s information and verify patient demographics.
• Confirm CPT code and estimated duration of procedure.
• Verify in Professional calculator for rates. Provide patient with the rate.
• Calculates and provides the patients estimated out of pocket/self-pay cost in conjunction with patient’s health insurance provider.

Position Qualifications Required / Experience Required:

Excellent communication and customer service skills.
Must have strong multi-tasking abilities and computer literacy.
0-2 years Medical Office experience.

Required Education:
HS diploma or equivalent.